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Trafik kazası geçirdiğinizde hem güvenliğiniz hem de sigorta işlemleriniz için doğru adımları atmak önemlidir. Kazalı araç çekme konusunda uzman ekibimiz size rehberlik eder.

Kaza Anında Yapılması Gerekenler

1. Güvenliği Sağlayın

İlk önce kendinizin ve yolcularınızın güvenliğini sağlayın. Yaralı varsa 112'yi arayın.

2. Polis ve Sigorta Şirketini Arayın

Trafik polisini ve sigorta şirketinizi bilgilendirin. Kaza tutanağı düzenlenmesi önemlidir.

3. Çekici Hizmetini Arayın

Aracınız sürülemez durumdaysa çekici hizmeti çağırın. Balcı Oto Kurtarma 7/24 hizmetinizdedir.

Kazalı Araç Çekme Süreci

Olay Yeri İncelemesi

Ekibimiz olay yerine geldiğinde önce durumu değerlendirir. Aracın durumu, çekme zorluğu ve gerekli ekipmanlar belirlenir.

Güvenli Kaldırma

Hasarlı araçlar özel dikkat gerektirir. Daha fazla hasar vermeden güvenli şekilde kaldırılır.

Uygun Yere Taşıma

Araç, sigorta şirketinin belirlediği ekspertiz yerine veya tamirhaneye taşınır.

Sigorta İşlemleri

Ekspertiz Süreci

Sigorta şirketi aracınızın hasarını değerlendirmek için ekspertiz yapar. Bu süreçte aracınızın güvenli bir yerde beklemesi önemlidir.

Çekici Ücreti Karşılanması

Çoğu sigorta poliçesi çekici ücretini karşılar. Sigorta şirketinizle bu konuyu görüşün.

Gerekli Belgeler

Özel Durumlar

Ağır Hasarlı Araçlar

Çok ağır hasar görmüş araçlar özel ekipman gerektirebilir. Vinç sistemleri kullanılabilir.

Devrilmiş Araçlar

Devrilmiş araçların kaldırılması özel teknik ve deneyim gerektirir. Güvenlik önlemleri artırılır.

Çoklu Araç Kazaları

Birden fazla aracın karıştığı kazalarda koordinasyon önemlidir. Trafik akışını bozmadan çalışılır.

Sigorta Şirketleriyle Çalışma

Balcı Oto Kurtarma olarak başlıca sigorta şirketleriyle anlaşmalıyız:

Müşteri Hakları

Şeffaf Fiyatlandırma

Kaza stresi altındayken bile net ve şeffaf fiyat bilgisi veriyoruz.

Profesyonel Hizmet

Zor anınızda anlayışlı ve profesyonel yaklaşım sergiliyoruz.

Sigorta Desteği

Sigorta işlemlerinizde size rehberlik ediyoruz.

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